Smooth delivery and easy returns
We want you to love your new scent from The Style Strand. Here's everything you need to know about getting your perfume and what to do if you're not completely satisfied. We're committed to a hassle-free experience.
Delivery options that suit you
At www.thestylestrand.com, we understand that getting your perfume quickly and reliably is important. That's why we offer flexible delivery options. We handle some shipping ourselves to ensure careful handling, and for wider reach, we partner with trusted couriers. Expect your order to arrive within 2 to 5 business days. For any delivery related questions please contact us at [info@thestylestrand.com] or [00642041690551].
Our easy returns policy
Your satisfaction is our priority. If you're not completely happy with your purchase from www.thestylestrand.com, we offer a straightforward returns policy. You can return the product within 15 days of purchase, provided it is unused and undamaged. Please contact us at [info@thestylestrand.com] or [00642041690551] to initiate a return. For more details, please see our full returns policy on our website.
Local pick-up in christchurch
For our Christchurch customers, we offer the convenience of picking up your order directly. After placing your order on www.thestylestrand.com, we'll contact you to arrange a suitable pick-up time and provide the exact location. Pick-up availability depends on our schedule, but we'll always communicate clearly to find a time that works for you. We are located in North Canterbury, Pegasus, Waimakariri which just 20 minutes' drive from Christchurch.